The Crisp alternative that never counts your teammates.
Crisp bundles a lot of product into a $45/month workspace with 4 seats. AnsaChat starts at €9, includes the AI agent, and never counts your teammates.
At a glance
| Feature | AnsaChat | Crisp |
|---|---|---|
| Pricing unit | Per website, flat | Per workspace, seat-capped |
| Entry price | €9/mo per website (Starter) | $45/mo (Mini, 4 seats) · free tier with 2 seats, no AI |
| AI pricing | Included: 20/mo (Starter) or 50/mo (Pro), packs from €10 per 250 (≈€0.04/answer) | Credit-based: Mini includes $5 of AI credits (≈90 automated conversations) |
| Teammates | Unlimited, free on every plan | Capped per plan (Mini: 4) · extra agents $10/mo each |
| Free trial | 14 days · card required | 14 days · no card |
Competitor pricing checked August 2026 via their public pricing page. Vendors change pricing, so always verify current numbers with them directly. Crisp pricing
The same team, priced on both
A 5-person team that wants an AI agent answering routine questions.
Crisp (Mini)
- Mini workspace: $45/mo (includes 4 seats)
- 5th teammate: +$10/mo
- AI: $5 of credits included (≈90 automated conversations)
≈ $55/mo
AnsaChat
- Pro plan, flat: 50 AI answers included
- 5 teammates: €0 (unlimited, free)
- Need more AI? Packs from €10 per 250 answers
€19/mo
What AnsaChat does differently
No seat caps, ever
Crisp counts seats on every plan and charges $10 for each extra agent. AnsaChat never counts: your whole team is included at €9.
AI trained on your content only
Ansa answers from your website, files, and Q&As, and hands off to a human the moment it's unsure. No made-up answers.
Simple, honest metering
You always know what an AI answer costs: included allowance first, then packs at about €0.04 per answer. No credit systems to decode.
When Crisp is the better choice
- You want a genuinely free tier for two seats and can live without AI answers.
- You already use and like Crisp's broader toolbox beyond live chat.
- Your automated volume fits their included credits: Mini's ≈90 automated conversations is more than Pro's included 50 answers.
Questions, answered
How does switching from Crisp work?
Install the one-line snippet, crawl your website and help docs so the AI learns your business, and invite your team for free. Most teams switch in an afternoon.
Does AnsaChat match Crisp feature for feature?
No. AnsaChat focuses on live chat with an AI agent, a team inbox, analytics, and an API. If you rely on other Crisp modules beyond chat, keep Crisp.
What does an AI answer actually cost?
Starter includes 20 per month, Pro includes 50. After that, packs cost €10 per 250 answers, about €0.04 each. Human chat is unlimited and free on every plan.
Where does my data live?
In the EU (Frankfurt). AnsaChat is a Dutch company and GDPR tooling is built in: visitor export and deletion, workspace export, and account deletion are all self-serve.